So very happy with the mattress we ordered. Not only did it ship quickly but it fit PERFECTLY! Custom size for a sprinter van! We got 7 inch and we love the firmness! 100% would recommend this company!
This was our third mattress order because of changing motorhomes and each order came in quick. The Greyson mattress is very comfortable! Also very well priced after looking at different mattress companies on line for a custom mattress!
This is our second mattress. We have one in our motorhome and bought the same for our house. Best sleep we have got in a long time we bought the Kingsley, king size, 12 inch thick. Awesome quality, all custom made. Takes about 3 weeks to receive but worth the wait.
I am glad this services exists! I was able to simply measure what I needed and place the order for custom sized sheets to fit my fold out sofa. All went very smoothly and the quality is quite good.
I love my Luxe round mattress! So glad I found a reliable website with reasonably priced custom mattresses and fast shipping! I would definitely get another round mattress from CMF in the future!
Excellence at its best. From the customer service to tracking our purchase and the product itself we are very pleased. Price was a little expensive but so far it seems worth it.
Needed a custom size mattress for my camper. Did some research and decided to give these guys a shot. Glad I did. I gave them the measurements and they made it perfect. Fits like a glove. Very happy. Thank you.
All three items were nice, the straight sheet, the contour sheet, and the pillowcase.
This is a great company to work with. Called not knowing which mattress i needed. The customer service rep walked me through everything and we did measurements over the phone based on what she recommended . Placed the order and was delivered promptly and fits our RV perfectly. We ordered the 10”thick kinsley mattress, it is so comfortable I love it. Thank you and I would recommend your company to others.
We ordered a custom mattress from CMF for our trundle bed because nothing standard would fit it. It was very easy to place the order online. The mattress arrived eight days from the date that we ordered it. It’s beautiful and it fits the trundle perfectly.
I had a great experience with Custom Mattress Factory. I ordered a custom sized king mattress and it came exactly as described- the size and firmness were perfect. It was ordered on June 30 and delivered on July 11 with no hassle. Thank you CMF!
VERY PLEASED WITH THE MATRESS THE ONLY COMPLAINT I HAVE IS I WAS DOUBLE SHIPPED AFTER CALLING TO CONFIRM THAT I WAS ONLY BEING SHIPPED 1 MATTRESS I NOTICED A DOUBLE CHARGE ON MY WAYFAIR ACCOUNT THAT IS WHEN I CALLED THE COMPANY TO CONFIRM THAT ONLY 1 MATTRESS WAS BEING SHIPPED THE LADY ON THE PHONE DID CONFIRM THAT I WAS ONLY BEING SHIPPED 1 MATTRESS WELL GUESS WHAT I HAVE 2 NOW SO I HAVE NO USE FOR THE 2ND MATTRESS
Quick turnaround and packaged was in perfect shape. The comfort was far superior to the stock mattress in the unit. Very pleased with this purchase.
We ordered this for a Murphy bed I had built for my son in our RV. The mattress is super comfortable and fits perfectly to size. Thank you!
We have a very odd shaped bed. Not quite a California king not an Alaskan king not a Wyoming king just an odd shape. The sheets they made for us fit perfectly and the 600 thread count, they’re comfortable they’re beautiful to look at and I would highly recommend this company. Shipping took a little long, but I can live with that for the quality of the product I got.
I order the medium firm and every morning I wake up with a serious back ache. It is extremely firm. If ICould compress it for shipping I would send it back. Your medium firms are more firm than expected.. Dissatisfied Customer
Hi George, Thank you for taking the time to share your feedback. We are so sorry to hear that you’re waking up with a backache—that is definitely not the experience we want you to have, and we genuinely wish you were getting a more restful night's sleep. We completely understand how tricky it can be to find the perfect comfort level. To help clarify for you and anyone browsing, our Levi model is actually specifically designed to be a true firm mattress—it's the firmest RV option we make. Because everyone's sleep preferences are so unique, a true firm can definitely feel a bit intense if you were expecting a medium-firm. We want to help make this right and get you that comfortable sleep surface you need. Adding a plush memory foam topper is a fantastic way to bring the mattress down to that perfect 'medium-firm' feel while keeping the excellent support of the Levi underneath. We will be reaching out to you directly via email shortly to go over some topper options together and find a solution that works for your rig. Warmly, The CMF Team
The sheets seem fine but are definitely darker than I expected. From the picture, which is very brightly lit, and the description 'sand' I expected a lighter color. There seems to be no way these can be exchanged.
I got the Kinsley mattress!! I’m a truck driver and needed something better than foam to sleep on but I tried to get a twin xl from a big box store and it didn’t fit my truck needed a 34x80! Needed to find one that would fit lead me here and I’m glad it did the mattress fits perfectly and extremely comfortable for a 230 pound person!
Our drop down loft bed in our rv is size 80L × 48W × 3 in mattress depth. We added a 2 in topper. The total depth is 5 inches. So, I ordered a mattress protector 80L x 48W x 7 in depth. The fit is perfect, nice and snug! The order came quickly and was packaged nicely for shipment. Thank you! 😊
Sheet is great but very disappointed that they are not manufactured in the USA as when you look at the website it makes you think all products made by custom mattress factory are from the USA. Also took a long time for shipping due to the fact it was coming from India
Hi Jean, Thank you for taking the time to share your feedback! We are so glad to hear that you love your new sheets. We always want to be completely transparent about our manufacturing process. While our custom mattresses are proudly made right here in the USA, our organic cotton sheets are family-farmed in Egypt and crafted by our skilled sewing partners in India. We do try to highlight this on our product pages to keep our customers informed! Regarding the shipping, because every order is custom-made to fit your exact specifications, our standard advertised lead time is two weeks. We checked your order details and were glad to see it arrived in just 1.5 weeks, but we completely understand that waiting for a custom item can feel like a while! Thank you again for supporting our business, and we hope you enjoy many comfortable nights of sleep on your new sheets. Best regards, The Custom Mattress Factory Team
Our RV king bed needed fitted sheet size 80L × 74W × 8 depth, rounded corners on foot only. So, I ordered this custom size adding 3 inches to depth. These were perfect! The 600 thread count is very soft, they washed nicely. The order came quickly, and were packaged safely for delivery. I definitely will be ordering more. Thank you!😊
I absolutely love my fitted custom sheet. It fits just right. The feel of the sheet is wonderful.